Email quillborrowchemicals@gmail.com and include your order reference so the team can identify the purchase you are asking about.
If you still have the private order status link supplied after checkout, open it and use its enquiry form to contact Quillbarrow about that order.
Information and next steps
No reporting deadline, replacement, refund, return label, shipping arrangement, or resolution terms are published here. Contacting Quillbarrow does not promise a particular outcome.